Refund Policy

At Trendora, your satisfaction is our top priority. If you are not completely happy with your purchase, we're here to help.

Returns

You have 7 days from the date of delivery to request a return.
Items must be unused, undamaged, and in their original packaging.
To initiate a return, please contact us via our Contact page with your order number and reason for return.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5-7 business days.
Refunds will be issued via the original payment method or store credit.

Non-Returnable Items

Items that have been used, damaged, or altered after delivery.
Items returned after the 7-day return window.
Perishable or hygiene-related products.

Damaged or Wrong Items

If you received a damaged or incorrect item, please contact us immediately with photos of the product. We will arrange a free replacement or full refund at no extra cost to you.